how can we help?

Articles in this section

i haven't received my e-gift card, what can i do?
what is the expiry date of my gift card?
what should i do if my gift card is lost, misplaced or stolen?
what is an e-gift card?
what if i lose my e-gift card?
if i select an e-gift card, will i get a physical gift card in the mail?
is there a seperate section where i enter the recipient details? i don't want the gift hard to have my name on it
i have sent an e-gift card to the wrong email, can you resend it?
can i send an e-gift card directly to the gift card recipient?
will i also receive a copy of my e-gift card purchase if i send directly to the recipient

how do i locate my gift card details?

On physical gift cards you will find your 20-digit gift card number, starting with a 6 on the back of your card.

On e-gift cards you will find your 20-digit Gift Card number, starting with a 6 underneath the barcode.

Was this article helpful?