what if i lose my e-gift card? In the event that you have misplaced your e-gift card please contact us with your email, tax receipt or original purchase order number starting with END-, and we will do our best to locate your gift card. Related articles what should i do if my gift card is lost, misplaced or stolen? what is the expiry date of my gift card? can i use my gift card to purchase another gift card? estimated arrival is there a fee?