i haven't received my e-gift card, what can i do? Please check your junk mail or spam email folder. Sometimes our email cannot be identified and is automatically filtered as junk mail. If your gift card is not in your spam folder, please click here for assistance from our Customer Care team Related articles estimated arrival i have sent an e-gift card to the wrong email, can you resend it? what is the expiry date of my gift card? what should i do if my gift card is lost, misplaced or stolen? i haven't received my order yet?