The following warranty applies to our Mini Ceramic USB Diffuser and our Essential Oil Diffuser products.
All endota electrical diffusers come with a 12-month warranty starting from the date of purchase. If, within this period, your endota diffuser experiences a failure due to a defect in material or workmanship, endota will provide a replacement.
Warranty Claim Process:
To initiate a warranty claim, please contact our Customer Care team at customercare@endota.com.au. Our dedicated team will assist you through the entire warranty claim process.
Exclusions:
Please be aware that the warranty does not cover damages resulting from:
• Accidental damage or mishandling.
• Units taken outside of Australia or New Zealand.
• Unauthorised repair attempts.
• Failure to follow endota's care instructions as outlined in the user manual provided.
• Deterioration due to abnormal storage or safeguarding conditions.
• Products purchased from unauthorised retailers.
• Connection to incorrect power sources.