booking cancellation policy We kindly request a minimum of 24 hours' notice if you need to reschedule or cancel your appointment. Please note that cancellations with less than 24 hours' notice or missed appointments will incur a cancellation fee of 50% of the booking value. Related articles how do i cancel a treatment made online (via zenoti) arrival time clients living with cancer i would like to return items i have bought online how to make a treatment booking via zenoti