Along with the expert help and guidance from our inhouse People & Culture department, IT specialists, marketing and design team, you will also be designated a Business Development Manager who will visit your spa several times a year to assist you in meeting your business plan and budget goals, and to ensure that you are meeting endota standards regarding Quality Assurance. These visits may look at treatment service standards, training, marketing, retail sales, and productivity.
Each business owner is required to attend our endota Introduction and endota Education courses. We will also arrange an in-spa training period prior to you opening your spa. This seeks to cover all aspects of endota operations, gift vouchers and the point-of-sale system.
We also offer online education that is live and can be accessed by therapists at any time to refresh education and upskill.