At endota, our commitment to consumer safety and product integrity is unwavering. In light of recent industry developments and growing public concern around SPF efficacy, we’re taking proactive steps to ensure our customers continue to feel confident in the protection our products provide.
We are placing a temporary hold on the sale of Natural Clear Zinc SPF50+ while we undertake additional independent re-testing of the formulations.
Given the evolving landscape and our duty of care, we believe this temporary pause is the responsible course of action.
FAQs: natural clear zinc SPF50+
Why was Natural Clear Zinc SPF50+ paused?
We temporarily paused Natural Clear Zinc SPF50+ as a precaution while additional independent testing is carried out. This step reflects our commitment to safety and transparency. The Natural Clear Zinc SPF50+ formula is completely separate from Mineral Protect SPF50. We’re simply waiting for the final test results.
When will Natural Clear Zinc SPF50+ be available again?
We have submitted the product for further testing and will share updates as soon as results are available.
Is it safe to use Natural Clear Zinc SPF50+ if I already have it?
There are no known concerns with the product. The pause is precautionary while we complete further testing.
Can I get a refund on my SPF product?
We’re not currently offering refunds on our Natural Clear Zinc SPF50+. For now, we’ve placed a temporary pause on sales while we carry out further testing. We’ll keep you updated with any further developments here.