A ticket has been created for your request.
Our office is open from 9-5 Monday – Friday and our support team will review your enquiry and respond shortly. However, in the meantime if self-help is more your style, maybe we can answer your question here or below:
If you did not receive your e-Gift Card please make sure you’ve checked your junk mail, sometimes our emails get sent to the spam folder- How dare they!? If it’s still not there, some business addresses such as .gov.au or .edu.au have strict firewalls that may prevent e-Gift Cards from reaching their destination.
A copy of the e-Gift Card will also been sent to the purchaser as well as the recipient.
Click here to find your local spa, book online or check opening hours on the Spa Locator.
Cancel or change your spa booking - This email has come through to our National Support Centre and is not checked outside of office hours 9-5pm Monday to Friday. To cancel or change a booking please contact your local spa directly. You can find contact details for all endota on the Spa Locator.
Online orders: Please allow for up to 3-5 working days for dispatch from our warehouse, and then further time for delivery from Australia Post. This varies depending on your location. For international orders, please allow 5-9 working days for delivery to metro areas. During peak sale periods, delivery may be longer due to the high volume of orders.