A ticket has been created for your request.
Our office is open from 9-5 Monday – Friday and our support team will review your enquiry and respond shortly. However, in the meantime if self-help is more your style, maybe we can answer your question here or below:
Gift cards:
If you did not receive your e-Gift Card please make sure you’ve checked your junk mail, sometimes our emails get sent to the spam folder- How dare they!? If it’s still not there, some business addresses such as .gov.au or .edu.au have strict firewalls that may prevent e-Gift Cards from reaching their destination.
A copy of the e-Gift Card will also been sent to the purchaser as well as the recipient.
Spa enquiries:
Click here to find your local spa, book online or check opening hours on the Spa Locator.
Cancel or change your spa booking - This email has come through to our National Support Centre and is not checked outside of office hours 9-5pm Monday to Friday. To cancel or change a booking please contact your local spa directly. You can find contact details for all endota on the Spa Locator.
Online orders: Please allow for up to 3-5 working days for dispatch from our warehouse, and then further time for delivery from Australia Post. This varies depending on your location. For international orders, please allow 5-9 working days for delivery to metro areas. During peak sale periods, delivery may be longer due to the high volume of orders.
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